Frequently Asked Questions Assembly Questions My car will not start for the first time, how do I fix this? The rear axle spins when I try to tighten the wheel nuts, how do I tighten them? There are extra parts, did I miss something? Settings & Operation How do I pair the remote control with the car? How do I change the volume on the car? How do I make the car move faster? Popular Articles My car will not start for the first time, how do I fix this? How do I pair the remote control with the car? SEE MORE Battery Maintenance & Care What is the life expectancy of a Kool Karz Battery? How long should I charge the battery for? How should I maintain the battery of my Kool Karz product? Troubleshooting The car turns on but will not drive, how do I fix this? The car does not charge, what is wrong? The car shuts off while driving, what is the cause of this? Need Support? Can't find the answer you're looking for? Don't worry we're here to help! CONTACT SUPPORT Assembly Questions My car will not start for the first time, how do I fix this? The rear axle spins when I try to tighten the wheel nuts, how do I tighten them? There are extra parts, did I miss something? Settings & Operation How do I pair the remote control with the car? How do I change the volume on the car? How do I make the car move faster? Popular Articles My car will not start for the first time, how do I fix this? How do I pair the remote control with the car? SEE MORE Battery Maintenance & Care What is the life expectancy of a Kool Karz Battery? How long should I charge the battery for? How should I maintain the battery of my Kool Karz product? Troubleshooting The car turns on but will not drive, how do I fix this? The car does not charge, what is wrong? The car shuts off while driving, what is the cause of this? Need Support? Can't find the answer you're looking for? Don't worry we're here to help! CONTACT SUPPORT